The Union volunteer
Emergency Squad, Inc. (UVES, Inc.) is required by law to maintain
the privacy of certain confidential health care information, known
as Protected Health Information or PHI,
and to provide you with a notice of our legal duties and privacy
practices with respect to your PHI. Uves, Inc. is also required
to abide by the terms of the version of this Notice currently in
effect.
Uses and Disclosures
of PHI: UVES Inc. may use PHI for the purposes of treatment,
payment, and health care operations, in most cases without your
written permission. Examples of our use of your PHI:
For Treatment.
This includes such things as obtaining verbal and written information
about your medical condition and treatment from you as well as from
others, such as doctors and nurses who give orders to allow us to
provide your treatment, and may transfer our PHI via radio or telephone
to the hospital or dispatch center.
For Payment.
This includes any activities we must undertake in order to get reimbursed
for the services we provide to you, including such things as submitting
bills to insurance companies, making medical necessity determinations
and collecting outstanding debts.
For Health Care
Operations. This includes quality assurance activities,
licensing, and training programs to ensure that our personnel meet
our standards of care and follow established policies and procedures,
as well as certain other management functions.
Reminders for
Scheduled Transports and Information on Other Services. We
may also contact you to provide you with a reminder of any scheduled
appointments for non-emergency ambulance and medical transportation,
or to provide information about other services we render.
Use and Disclosure
of PHI Without Your Authorization. UVES, Inc. is permitted
to use PHI without your written authorization, or opportunity to
object, in certain situations, and unless prohibited by a more stringent
state law, including:
- For the treatment,
payment or health care provider who treats you;
- For health care and
legal compliance activities;
- To a family member,
other relative, or close personal friend or other individual involved
in your care if we obtain your verbal agreement to do so or if
we give you an opportunity to object to such a disclosure and
you do not raise an objection, and in certain other circumstances
where we are unable to obtain your agreement and believe the disclosure
is in your best interests;
- To a public health
authority in certain situations as required by law (such as to
report abuse, neglect or domestic violence);
- For health oversight
activities including audits or government investigations, inspections,
disciplinary proceedings, and other administrative or judicial
actions undertaken by the goverment (or their contractors) by
law to oversee the health care system;
- For judicial and administrative
proceedings as required by a court or administrative order, or
in some cases in repsonse to a subpoena or other legal process;
- For law enforcement
activities in limited situations, such as when responding to a
warrant;
- For military, national
defence and security and other special government functions;
- To avert a serious
threat to the health and safety of a person or the public at large;
- For worker's compensation
purposes, and in compliance with worker's compensation laws,
- To coroners, medical
examiners, and funeral directors for identifying a deceased person,
determining cause of death, or carrying on their duties as authorized
by law;
- If you are an organ
donor, we may release health information to organizations that
handle organ procurement or organ, eye or tissue transplantation
or to an organ donation bank, as necessary to facilitate organ
donation and transplantation;
- For research projects,
but this will be subject to strict oversight and approvals;
- We amy also use or
disclose health information about you in a way that does not personally
identify you or reveal who you are.
Any other use or disclosure
of PHI, other than those listed bove will only be made with your
written authorization. You may revoke your authorization at any
time, in writing except to the extent that we have already used
or disclosed medical information in reliance on that authorization.
Patient Rights: As a
patient, you have a number of rights with respect to your PHI, including:
The right to
access, copy or inspect your PHI. This means you may inspect
and copy most of the medical information about you that we maintain.
We will normally provide you with access to this request within
30 days of your request. We amy also charge you a reasonable fee
for you to copy any medical information that you have the right
to access. In limited circumstances, we may deny you access to your
medical information, and you may appeal certain types of denials.
We have available forms to request access to your PHI and we will
provide a written response if we deny you access and let you know
your appeal rights. You also have the right to recevie confidential
communications of your PHI. If you wish to inspect and copy your
medical information, you should contact our Privacy Officer.
The right to
amend your PHI. You have the right to ask us to amend written
medical information that we may have about you. We will generally
amend your information within 60 days of your request and will notify
you when we have ammended the information. We are permitted by law
to deny your request to amend your medical information only in certain
circumstances, like when we believe the information you have asked
us to amend is correct. If you wish to request that we amend the
medical information that we have about you, you should contact our
Privacy Officer.
The right to
request an accounting. You may request an accounting from
us of certain disclosures of your medical information that we have
made in the six years prior to the date of your request. We are
not required to give you an accounting of information we have used
or disclosed for purposes of treatment, payment or health care operations,
or when we share your health information with our business associates,
like our billing company or a medical facility from/to which we
have transported you. We are also not required to give you an accounting
of our uses of protected health information for which you have already
given us written authorization. If you wish to request an accounting,
contact our privacy officer.
The right to
request that we restrict the uses and disclosures of your PHI. You have the right to request that we restrict how we use and disclose
your medical information that we have about you. UVES, Inc. is not
required to agree to any restrictions you request, but any restrictions
agreed to by UVES, Inc. in writing are binding on UVES, Inc.
Internet, Electroninc
Mail, and the Right to Obtain Copy of Paper Notice on Request. If we maintain a website, we will prominently post a copy of this
Notice on our web site. If you allow us, we will forward you this
Notice by electronic mail instead of on paper and you may always
request a paper copy of this Notice.
Revisions
to the Notice. UVES, Inc. reserves the right to change
the terms of this Notice at any time, and the changes will be effective
immediately and will apply to all protected health information that
we maintain. Any material changes to the Notice will be promptly
posted in our facilities and posted to ur web site, if we maintain
one. You can get a copy of the lastest version of this Notice by
contacting our Privacy Officer.
Your Legal
Rights and Complaints. You also have the right to
complain to us, or to the Secretary of the United States Department
of Health and Human Services if you believe your privacy rights
have been violated. You will not be retaliated against in any way
for filing a complaint with us or to the government. Should you
have any questions, comments or complaints, you may direct all inquiries
to our Privacy Officer. |